We love questions! Here’s a list of our most frequently asked questions and our answers. We hope you find the list of questions helpful!
If you can’t find a question or an answer, feel free to reach out to us directly.
No matter the contact method, we’ll route your question or comment to the right place and respond promptly.
What grading scale does Canyons Online 9-12
Canyons Online 9-12 uses a standard grading scale. The scale is shown below:
Do Canyons Online 9-12 classes go on my transcript?
Canyons Online 9-12 courses are on your high school (9-12 grade) transcript if you are in grades 9-12 while taking courses.
If you are in the 8th grade taking Canyons Online 9-12 courses AND enroll prior to June 30 of your 8th grade year, the courses will be on your 8th grade transcript and will not count toward high school requirements. However, if an 8th grader takes a course in the summer enrolling on or after July 1 AND after completing the 8th grade, the course will count toward high school requirements and be on their high school transcript.
Do Canyons Online 9-12 class grades affect my GPA?
Canyons Online 9-12 courses are on your high school (9-12 grade) transcript and therefore do affect your cumulative GPA.
Who can take classes at Canyons Online 9-12?
Canyons Online 9-12 courses are available to all Utah high school students enrolled in grades 9-12. In addition, Utah students can enroll in the summer on or after July 1 AND after completing the 8th grade for high school credit.
How many credits can I earn through Canyons Online 9-12?
Before signing up for a course or courses through Canyons Online 9-12, meet with your parent(s)/guardian(s) and school counselor to decide what course(s) and types of credit best fit your education plan. Canyons Online 9-12 offers both original credit (letter grade) and competency exam credit (P grade). Use our course catalog and credit types offered through Canyons Online 9-12 in your meeting with your counselor and your parent(s)/guardian(s).
Students may take up to six (6) full credits through Canyons Online 9-12 during a given school year. Students may register for up to four (4) courses at any given time. Only one quarter (1/4) of each course may be active at a time. Once one of the four courses has been completed or dropped from the student’s schedule, additional courses, or the next quarter of the same course may be added.
In some cases, participating students may be asked to drop one or more “traditional” (in person) courses to make room for an online course in the student’s schedule. Ask your school counselor if this applies to you.
These online credits replace six credits students would earn in a traditional high school classroom. However, students who have established a plan with their counselors to graduate early may be able to take more than six credits. Please consult your school counselor for more information.
How much do classes cost?
Canyons Online 9-12 classes are free of charge to all Utah High School students who take no more credits in a semester than they would earn by taking a full course load during a regular school day.
Does Canyons Online 9-12 offer classes in the summer?
Yes. The session calendar shows the current registration periods which includes summer. Students in the 9-12 grades can take course during any Summer Session block. Students in the 8th grade should take courses in the last Summer Session block if they want high school credit.
If you are in the 8th grade taking Canyons Online 9-12 courses AND enroll prior to June 30, the courses will be on your 8th grade transcript and will not count toward high school requirements. However, if an 8th grader takes a course in the summer enrolling on or after July 1 AND after completing the 8th grade, the course will count toward high school requirements and be on their high school transcript.
NOTE: Summer session blocks are the shortest in length so plan your course schedule and summer activities accordingly.
I’ve missed some credits in high school. Can I make them up here?
Yes, of course! Canyons Online 9-12 courses are designed to replace courses you normally would take at school, even if you are carrying a full course load during the regular school day. Students who choose to complete courses through Canyons Online 9-12 may register for up to two (2) courses at any one given time. Once any of the two courses have been completed or dropped from the student’s schedule, additional courses may be taken.
How long can I take to finish a course?
Canyons Online 9-12 courses have been designed for students to complete in 10 weeks or less (about 30 hours per quarter credit course). However, students are able to set their own schedules and work at their own pace. All students are urged to complete their course(s) as soon as quickly as possible in order to meet graduation deadlines and to receive full instructor support.
Canyons Online 9-12 uses a session calendar. Courses must be finished by the end of a session. Currently, Canyons Online 9-12 is accepting course extension requests through a Help Ticket if you have extenuating circumstances and cannot finish before the session ends. NOTE: Courses CANNOT be extended past the official CSD end of school year, which is generally around June 20 of the current school year.
Can I move quickly through the course?
Yes! Students set their own pace at Canyons Online 9-12 as long as students make significant weekly progress. Some courses have minimum completion times due to projects and logs that have required time frames.
Where do I take my tests?
Most tests can be taken wherever you have access to a computer and Internet connection. However, each course has one proctored test, which requires students to come to a proctored testing location to take that proctored test. Proctored tests help verify the authenticity of student work. It is recommended that the student take the proctored test when it comes up in the course, but if needed, the student can move past the proctored test and take it when their schedule permits. The proctored test is required to receive course credit. For more information, visit the Proctored Testing Information on our website.
What does “significant weekly progress” mean?
Significant weekly progress means (1) logging into each course each week; and (2) completing at least one new learning activity in each course each week. If these two conditions are not met by students, their courses will be inactivated or withdrawn. Students may run the risk of losing any completed work if courses are withdrawn.
What if I get stuck and need help?
Each course has a certified, secondary education teacher who is available outside of school hours. Students will hear from these teachers regularly through email and course announcements. Students can email their teachers with questions or set up a time to meet with the teacher before or after school if necessary.
If students are experiencing technical or access issues, students can submit a Help Ticket, through their Canyons Online 9-12 registration account.
How do I submit a Help Ticket?
If students are experiencing registration, technical, or access issues, students can submit a Help Ticket, through their Canyons Online 9-12 registration account.
How do I sign up for courses?
First, you need to decide what courses and the credit type you need. Canyons Online 9-12 offers original credit and competency exam credit. Here is more information about courses offered and credit types. Please discuss which courses you are taking with your parents and your high school counselor. For out of district students, courses must be part of your SEATS’ Course Credit Acknowledgement (CCA).
The next steps are different based on if the student is a current Canyons District student or an out-of-district student.
Current Canyons Online 9-12 and Existing Canyons School District Students:
Please click here to create a registration account, or to login and add courses to your account. Use your current CSD username and password to log in–it’s the same username and password you use to access Skyward Student.
NOTE: If your username and login do not work, please call us at 801-826-5220. Do not create a duplicate account–both accounts will be disabled.
New Out-of-District Students:
If you are not a current Canyons District student, you must create an account with Statewide Online Education Program (SEATs) registration AND create an account with Canyons Online 9-12. For more information about online registration process, visit our Registration page.
How soon can I start?
The session calendar shows the current registration periods. It’s important to know that the registration process may take a few days to complete. Be sure to check your Canyons District email and other email accounts provided at registration for login credentials.
If enrolling under the SOEP program, then please note that SOEP requires that students sign up for classes no later than the first 10 days of the term, unless the student does not have a full class schedule at his or her high school. Students with less than a full schedule can add online courses at any time. Additionally, students enrolled as home schooled can register anytime. Be sure to request your course(s) through the SEATS website as well as the Canyons Online registration site.
How long will it take to complete my course?
Canyons Online 9-12 courses are self-paced and required about 30 hours of work. Of course, this can vary from student to student and from course to course. But generally speaking each quarter credit is about 30 hours of work with students making significant weekly progress.
Canyons Online 9-12 uses a session calendar. Courses must be finished by the end of a session. Currently, Canyons Online is accepting course extension requests through a Help Ticket if you have extenuating circumstances and cannot finish before the session ends. NOTE: Courses CANNOT be extended past the official CSD end of school year, which is generally around June 20 of the current school year.
I can’t see my course anymore. What should I do?
This can be fixed quite easily by calling Canyons Online 9-12, sending an email to firstname.lastname@example.org, or submitting a Help Ticket. Your course may have been completed by your teacher because they thought you were finished. Or you may have been inactivated or withdrawn because you have not made significant progress. Or your session ending date may have occurred, which ended your classes.
Whatever the reason, please call, email, or submit a Help Ticket BEFORE signing up for the class again. Most issued can be resolved quite easily!
If a course requires a proctored test, where and when can I take that test?
All of our courses require ONE test that is a proctored, which means the test must be taken in-person and supervised by an authorized proctor. The proctored test is required to receive course credit. For more information, visit the Proctored Testing Information on our website. If you live more than 35 miles from the nearest testing center, contact our office for the virtual testing option.
I need testing accommodations or services. How does this work?
If you have an IEP, 504, DLP, or SPED accommodations for testing, please contact our office directly so accommodations can be provided. This also include language translation services. Please allow at least 2 days for accommodations and services to be scheduled.