9800 South 800 East, Sandy, UT 84070
Grades:  4 – 12    801-826-5220

We love questions!  Here’s a list of our most frequently asked questions and our answers.  We hope you find the list of questions helpful!

If you can’t find a question or an answer, feel free to reach out to us directly.

No matter the contact method, we’ll route your question or comment to the right place and respond promptly.

What grading scale does Canyons Virtual Academy use?

Canyons Virtual Academy uses a standard grading scale.  The scale is shown below:

Do Canyons Virtual Academy classes go on my transcript?

Canyons Virtual Academy courses are on your high school (9-12 grade) transcript if you are in grades 9-12 while taking courses.

It is your Counselor’s responsibility to ensure that these courses are transmitted to your high school, where the courses will be grouped together in your 9th grade record to count toward high school requirements.

Do Canyons Virtual Academy class grades affect my GPA? 

Canyons Virtual Academy courses are on your high school (9-12 grade) transcript and therefore do affect your cumulative GPA.

Who can take classes at Canyons Virtual Academy?

Canyons Virtual Academy courses are available to all Utah high school students enrolled in grades 9-12.  In addition, Utah students can enroll in the summer between their 8th and 9th grade years. See our Session Calendar for dates

How many credits can I earn through Canyons Virtual Academy? 

Before signing up for a course or courses through Canyons Virtual Academy, meet with your parent(s)/guardian(s) and school counselor to decide what course(s) and types of credit best fit your education plan.  Canyons Virtual Academy offers both original credit (letter grade) and competency exam credit (P grade).  Use our course catalog and credit types offered through Canyons Virtual Academy in your meeting with your counselor and your parent(s)/guardian(s).

Students may take up to six (6) full credits through Canyons Virtual Academy during a given school year.  Students may register for up to four (4) courses at any given time.  Only one quarter (1/4) of each course may be active at a time.  Once one of the four courses has been completed or dropped from the student’s schedule, additional courses, or the next quarter of the same course may be added. 

In some cases, participating students may be asked to drop one or more “traditional” (in person) courses to make room for an online course in the student’s schedule.  Ask your school counselor if this applies to you.

These online credits replace six credits students would earn in a traditional high school classroom. However, students who have established a plan with their counselors to graduate early may be able to take more than six credits. Please consult your school counselor for more information.

How much do classes cost?

Canyons Virtual Academy classes are free of charge to all Utah High School students who take no more credits in a semester than they would earn by taking a full course load during a regular school day.

Does Canyons Virtual Academy offer classes in the summer? 

Yes. The session calendar shows the current registration periods which includes summer. Students in the 9-12 grades can take course during any Summer Session block.

          Session Calendars are found in the Grades 9-12 tab, under Program Info.

NOTE:  Summer session blocks are the shortest in length so plan your course schedule and summer activities accordingly. See the session calendar for details.

I’ve missed some credits in high school. Can I make them up here?

Yes, of course! Canyons Virtual Academy courses are designed to replace courses you normally would take at school, even if you are carrying a full course load during the regular school day. Students who choose to complete courses through Canyons Virtual Academy may register for up to four (4) courses at any one given time. Once any of the four courses have been completed or dropped from the student’s schedule, additional courses may be taken.

How long can I take to finish a course?

Canyons Virtual Academy courses have been designed for students to complete in 10 weeks or less (about 30 hours per quarter credit course). However, students are able to set their own schedules and work at their own pace. All students are urged to complete their course(s) as soon as quickly as possible in order to meet graduation deadlines and to receive full instructor support.

Canyons Virtual Academy uses a session calendar found in the Program Info tab under Grades 9-12.  Courses must be finished by the end of a session.  Currently, Canyons Virtual Academy is accepting course extension requests through a Help Ticket if you have extenuating circumstances and cannot finish before the session ends.  NOTE:  Courses CANNOT be extended past the official CSD end of school year.

Can I move quickly through the course? 

Yes! Students set their own pace at Canyons Virtual Academy as long as students make significant weekly progress.  Some courses have minimum completion times due to projects and logs that have required time frames.

Where do I take my tests?

Most tests throughout the course can be taken wherever you have access to a computer and internet connection.  However, each course has one proctored test, which requires students to come to a proctored testing location to take that proctored test.  Proctored tests help verify the authenticity of student work. The proctored test is required to receive course credit. For more information, visit the Proctored Testing Information on our website.

What does “significant weekly progress” mean?

Significant weekly progress means (1) logging into each course each week; and (2) completing at least one new learning activity in each course each week.  If these two conditions are not met by students, their courses may be inactivated or withdrawn.  Students may run the risk of losing any completed work if courses are withdrawn.

What if I get stuck and need help? 

Each course has a certified, secondary education teacher who is available outside of school hours. Students will hear from these teachers regularly through email and course announcements.  Students can email their teachers with questions or set up a time to meet with the teacher before or after school if necessary.

If students are experiencing technical or access issues, students can submit a Help Ticket, through their Canyons Virtual Academy registration account.

How do I submit a Help Ticket? 

If students are experiencing registration, technical, or access issues, students can submit a Help Ticket, through their Canyons Virtual Academy registration account.

How do I sign up for courses?

First, you need to decide what courses and the credit type you need. Canyons Virtual Academy offers original credit and competency exam credit. Here is more information about courses offered and credit types. Please discuss which courses you are taking with your parents and your high school counselor.  For out of district students, courses must be part of your SEATS’ Course Credit Acknowledgement (CCA).

The next steps are different based on if the student is a current Canyons District student or an out-of-district student.

Current Canyons Virtual Academy and Existing Canyons School District Students:

Please click here to create a registration account, or to login and add courses to your account. Use your current CSD username and password to log in–it’s the same username and password you use to access Skyward Student.

NOTE:  If your username and login do not work, please call us at 801-826-5220. Do not create a duplicate account–both accounts will be disabled.

New Out-of-District Students:

If you are not a current Canyons District student, you must create an account with Statewide Online Education Program (SEATs) registration AND create an account with Canyons Online 9-12.  For more information about online registration process, visit our Registration page.

  1. Please click here to create your Canyons Virtual Academy registration account (required)
  2. Please click here to create your SEATs registration account (required)
  3. Please click here to add future courses or to login after you receive your login information by email.

How soon can I start? 

The session calendar shows the current registration periods (Grades 9-12 tab, then Program Info).  It’s important to know that the registration process may take a few days to complete.  Be sure to check your Canyons District email and other email accounts provided at registration for login credentials.

If enrolling under the SOEP program, then please note that SOEP requires that students sign up for classes no later than the first 10 days of the term, unless the student does not have a full class schedule at his or her high school. Students with less than a full schedule can add online courses at any time. Additionally, students enrolled as home schooled can register anytime.  Be sure to request your course(s) through the SEATS website as well as the Canyons Virtual Academy registration site.

How long will it take to complete my course? 

Canyons Virtual Academy courses are self-paced and required about 30 hours of work.  Of course, this can vary from student to student and from course to course.  But generally speaking each quarter credit is about 30 hours of work with students making significant weekly progress.

Canyons Virtual Academy uses a session calendar (found under the Grades 9-12 tab under Program Info).  Courses must be finished by the end of a session.  Currently, Canyons Virtual Academy is accepting course extension requests through a Help Ticket if you have extenuating circumstances and cannot finish before the session ends.  NOTE:  Courses CANNOT be extended past the official CSD end of school year.

I can’t see my course anymore.  What should I do?

This can usually be fixed quite easily by calling Canyons Virtual Academy, sending an email to cva@canyonsdistrict.org, or submitting a Help Ticket.  Your course may have been completed by your teacher because they thought you were finished.  Or you may have been inactivated or withdrawn because you have not made significant progress.  Or your session ending date may have occurred, which ended your classes.

Whatever the reason, please call, email, or submit a Help Ticket BEFORE signing up for the class again.  Most issued can be resolved quite easily!

If a course requires a proctored test, where and when can I take that test?

All of our courses require ONE test that is a proctored, which means the test must be taken in-person and supervised by an authorized proctor. The proctored test is required to receive course credit. For more information, visit the Proctored Testing Information on our website.  If you live more than 35 miles from the nearest testing center, contact our office for the virtual testing option.

I need testing accommodations or services. How does this work? 

If you have an IEP, 504, DLP, or SPED accommodations for testing, please contact our office directly so accommodations can be provided.  This also includes language translation services.  Please allow at least 2 days for accommodations and services to be scheduled.

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Americans with Disabilities Act (ADA) Statement

Canyons School District is committed to making this website compliant with the ADA. At this time, we recognize that not all areas of this website may be ADA compliant. We are currently in the process of redesigning and creating new website content to be compliant with the W3C Level Two guidelines. If you are experiencing issues with this website, please contact us here communications@canyonsdistrict.org